Q & A

ABOUT THE SKI AREA

Opening Dates:

Official opening*: from December 21st, to April 13th, 2025

Partial opening*: from December 14th, to December 20th.

*if snow conditions allows it.

Opening/closing schedules of the cable cars and the sales points:

To find the opening schedules of the cable cars and the sales points, click here.

To find the opening schedules of the others cable cars click here.

How to access the ski area ?

HAUTE-SAVOIE side

You have 2 options:

-Gorge cable car located at the Pontet, towards Notre-Dame de la Gorge. Getting there !

-Montjoie cable car located next to the Lay. Getting there !

If you're coming for a day, we recommend you to park at Gorge cable car.

SAVOIE side

Ruelle cable car located at Belleville, after Hauteluce village. Getting there !

Are dogs allowed in the cable cars and on the ski area ?

During summer, dogs are allowed in the cable cars and on the ski area.

During winter, dogs aren't allowed in the cable cars and on the ski area for safety reasons.

In case of an accident on the ski area, what should I do ?

-If you've bought an insurancewith your skipass, go on our website in the section "Practical Info" "Ski Insurance". You have 48 hours after the accident to declare it.

-You haven't subscribed to an insurance from our ski area. Inquire to your personal insurance or to your credit card.

Evening skiing

You can ski for free at night only during school holidays from 8pm to 9.5pm, on Loyers slope in the village.

INFORMATIONS ABOUT SKI PASS

My child has ski lessons with ESF, do I need a ski pass to bring him ?

Yes, when your child has ski lessons with ESF, you must have a pedestrian pass to go to the ESF meeting point, which is located at l'Etape. Accompanying reduced rate for 6 days at the price of 37€ (unlimited and non-nominative).

Age categories:

Child - than 5 years old: free*

Child: between 5 and 14 years old

Adult: between 15 and 64 years old

Senior: between 65 and 79 years old

Senior + than 80 years old: free*

A proof of age could be asked on the ski area.

*Free of charge at the sales point only and upon mandatory presentation of a documented proof of age.

Disabled Ski Pass

For disabled people, they can benefit of a 50% discount on all our skipasses. To this day there isn't any discount for companions.

*documentary proof requested.

Evasion Extension

You skied for 5 days or more, and you want to ski one day in Evasion ski area. You can extend your skipass for one day at a reduced rate*

*On sales only at Gorge and Lay sales points at the Contamines Montjoie and during the skipass validity.

Ski Touring Pass

You want to go touring skiing ? A municipal by law forbids it on our ski area: ARD2024-218 article 4 " Skiing in the opposite direction is forbidden on the slopes".

We propose a touring ski pass that gives you access to ski rides off pistes

Contamines side: it includes the cable car ride up to the Signal and a ride on Bûche Croisée chairlift.

Hauteluce side: it includes a ride on Ruelle cable car, and a ride on Col chairlift.

Rate and sales at sales points only.

My child isn't 15 years old yet when I'm buying the ski pass, but he will be 15 years old when he uses it. Should I buy an adult or a child ski pass ?

-Season pass: To know which age categorie to choose, you have to refer to the age that the person will be from the opening of the ski area which is the 21st December 2024

-Day ski pass: you have to refer to the age the person will be on the first day of skiing.

How does the Liberty Ski Pass works ?

Liberty Ski Pass are undated and non-nominative ski days effective during the 2024-2025 ski season.

How does the 4 hours Pass works ?

The 4h ski pass starts at the first passage at the security gate. You then have 4hours to ski.

Warning ! In case of overtaking, you will be stucked and will have to buy a new ski pass.

ONLINE SALE

Where do I pick up my ski pass ordered online ?

During your purchase with a keycard, you have multiple options:

-Delivery by the post office. Your ski passes are delivered to your home and ready to use.

-The pick up terminal. There are 3 automatic pick up terminals opened 24h/24 to pick up your ski pass:

-At Montjoie sales point at Contamines.

-At Gorge sales point at Contamines.

-At Ruelle sales point at Belleville.

Warning ! To pick up your ski pass in these pick up points, your need to have the QR confirmation code or order number received by email.

Reloaded skipass:

When you refill your ski pass by entering the ski card number, you can directly go skiing without having to go to a sales point or a pick up point.

How long before should I order my ski passes ?

No time limit.

Warning ! Some discounts are under early buying conditions (6=5)

Can I use the same ski pass for multiple persons ?

No, you must have one ski pass per person. If 2 or more people are registered on the same ski pass, only one of them will be able to pass the gate, while the others will be blocked.

Can I re-use an old ski pass ?

Yes, it's recommended to re-use your old ski cards and to reload them thanks to the numbers written on the back to avoid buying a new one.

Warning ! The number has to start with 01-1614

Can I cancel my order ?

According to our general sales conditions, our ski passes are non exchangeables and non-refundables.